About the company
Jappware is a software development company that delivers innovative and reliable digital solutions for international clients.
We specialize in end-to-end product development — from ideation and design to architecture, development, and DevOps support.
About the project
Our client is an international cybersecurity product company that helps organizations protect data and manage user identities. The key focus is data & identity security: data protection starts with controlling access and user identities.
We are currently looking for a Product Owner – SaaS Platform to own the execution and continuous evolution of shared platform services that support a portfolio of cybersecurity products.
In this role, you will manage the product backlog for one or more platform domains—including authentication and authorization, APIs and integrations, workflow automation, shared UI components, connectivity services, and common data capabilities. You will translate platform strategy into clear, actionable requirements and collaborate closely with Engineering, QA, UX, and Product Management to ensure successful delivery.
Key Responsibilities- Own and prioritize the product backlog for one or more SaaS platform service areas (e.g., Connectivity, authentication & authorization, APIs & integrations, workflow services, notification systems, shared UI components).
- Write clear, well-defined user stories and acceptance criteria that translate platform requirements into work engineering can execute against.
- Run and continuously improve sprint rituals, including backlog grooming and sprint planning, to increase backlog quality and delivery predictability.
- Ensure QA sign-off and quality standards are met for all delivered features, and maintain comprehensive documentation and supporting materials.
- Collaborate with UX to propose and validate product increments based on user feedback and usage data.
- Participate in customer support shadow sessions and user interviews to build customer empathy and surface real-world pain points.
- Track progress against quarterly commitments, proactively surface blockers and dependencies, and log decision rationale.
- Support the Product Manager – SaaS Platform in translating platform strategy into requirements, priorities, and roadmap input.
- Define and track feature-level success metrics (adoption, usage, reliability) for your platform areas post-launch.
- Elevate the voices of engineering, QA, and UX while refining requirements, and seek feedback from stakeholders outside your scrum team.
- 1-3 years of experience as a Product Owner or Associate Product Manager delivering SaaS products;
- Experience writing user stories, acceptance criteria, and managing a backlog in an Agile/Scrum environment.
- Working familiarity with platform concepts such as APIs, authentication, integrations, or multi-tenant SaaS architecture.
- Ability to write clear, well-defined requirements and collaborate effectively with engineering and QA.
- Comfortable working in a fast-moving, startup-style environment with high ownership and accountability.
- Strong written and verbal communication skills, with the ability to work cross-functionally with UX, QA, and PMM.
- Exceptional communication and language (English) skills.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field preferred.
- Connectivity-related & Cybersecurity experience a plus.
- Certified Scrum Product Owner (CSPO) or equivalent certification is a plus.
What we are offering
Challenging and innovative environments.
Flexible schedule and remote-friendly culture.
20 paid vacations and 15 sick leave days.
Quarterly budget for learning & development activities.
Team events, workshops, and internal tech meetups.
IT Club membership.
Our Mission:
To build innovative software in trustworthy partnerships. We aim to become a reliable and forward-thinking technology partner, helping businesses grow through innovation and mutual trust.
Our Values
Trust — Every successful partnership is built on openness, honesty, and sincerity.
Openness — We encourage people to share ideas freely and foster transparent communication.
Partnership — We treat our clients’ and teammates’ goals as our own.
Proactiveness — We act ahead of possible outcomes and anticipate challenges to deliver the best results.
Social Responsibility
At Jappware, we stand with our people and our country. We proudly support Ukraine’s resilience, innovation, and global contribution to the IT community. Through donations, volunteering, and social initiatives, we help strengthen our local communities and the nation’s future.
Jappware stands with Ukraine 🇺🇦 — Glory to Ukraine!